Welcome to Allibaas! We are committed to providing you with a seamless shopping experience, including reliable and timely delivery of your orders. Please read our shipping policy carefully to understand our shipping practices.
Shipping Destinations Allibaas currently ships to addresses within [Specify countries/regions]. We do not ship to P.O. Boxes or APO/FPO addresses at this time.
Processing Time
- All orders are processed within 2 business days (excluding weekends and holidays) after receiving payment confirmation.
- Orders placed after [11:00 PM] will be processed on the next business day.
- During peak seasons or sales, processing times may be extended.
Shipping Methods & Delivery Time We offer the following shipping options:
- Standard Shipping: Delivery within [5-7] business days.
- Express Shipping: Delivery within [3] business days.
- Same-Day/Next-Day Delivery (Available for select locations).
Shipping times may vary due to unforeseen circumstances such as weather, carrier delays, or holidays.
Shipping Charges
- Shipping charges are calculated based on the weight, dimensions, and destination of the package.
- Free shipping is available for orders over 1999 (if applicable).
- Any additional customs duties, taxes, or fees (for international orders) will be the responsibility of the customer.
Order Tracking
- Once your order has been shipped, you will receive a tracking number via email.
- You can track your order using the provided tracking number on our website or the carrier’s website.
Undeliverable Packages
- If an order is returned due to an incorrect shipping address or refusal to accept delivery, the customer will be responsible for any re-shipping fees.
- If the order is returned and the customer chooses not to have it re-shipped, a refund will be issued minus the shipping cost.
Damaged, Lost, or Stolen Packages
- If your order arrives damaged, please contact our support team within 2-3 days with photos of the damaged items and packaging.
- Allibaas is not responsible for lost or stolen packages once they have been marked as delivered. However, we will assist you in filing a claim with the carrier.
Changes & Cancellations
- Orders can only be modified or canceled within 24 hours after placing the order. Once shipped, the order cannot be changed or canceled.
For any shipping-related inquiries, please contact our customer support team at support@alibaas.com.